FAQ
THE BRAND
Where does CRYPWEAR come from?
CRYPWEAR ® is a Germany-based fashion label
What does CRYPWEAR stand for?
We produce FINEST CRYPTO FASHION. Our declared values are: QUALITY, SUSTAINABILITY and AUTHENTICITY. We aim to stand out from the crowd with CRYPWEAR's high-quality, sustainably produced clothing, featuring decent and unique designs. We're creating a brand that is unparalleled, bringing something distinctive to the market. There's nothing quite like CRYPWEAR ® out there.
How do I stay up to date?
Stay in the loop with all the latest updates, trends, and even exclusive vouchers by signing up for our newsletter!
Where can I log in?
Simply click on the login button to sign in or create a new account – it's that easy!
Which coins are in your designs?
For now, we have Bitcoin and Ethereum.
Do you have another coin you want us to integrate in our designs? Simply contact us!
Do you have a blog?
Yeah, of course. Simply reach out to our blog and read the latest news and updates about CRYPWEAR
PRODUCTS
What characterises the product quality?
At CRYPWEAR, we are dedicated to delivering exceptional product quality. Each item is carefully crafted, designed, and printed in Germany, reflecting our commitment to superior craftsmanship and attention to detail.
Are the products produced sustainably?
Absolutely! At CRYPWEAR, sustainability is at the core of our values. Our products are crafted using environmentally friendly materials and production techniques. We are proud to utilize 100% renewable energy sources for our manufacturing processes and employ resource-efficient packaging methods. Additionally, our production partners are 'Fair Wear' certificated, reflecting our commitment to ethical and fair working conditions throughout the supply chain.
Can I give away vouchers?
Absolutely! Gift your friends and family a CRYPWEAR CARD with various values.
The voucher CRYPWEAR CARD will be sent digital via e-mail.
How do i wash and take care of my CRYPWEAR?
Taking care of your CRYPWEAR is easy! Check out our Care Guide for detailed instructions on how to wash and maintain your Finest Crypto Fashion.
SHIPPING
Where does CRYPWEAR deliver to?
CRYPWEAR happily delivers to the following countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.
Feel free to read our shipping policy
Who delivers CRYPWEAR?
CRYPWEAR is delivered by trusted carriers. Within Germany, we use DHL/Deutsche Post, and for the rest of the EU, your orders will be shipped using GLS, DPD, DHL, or Asendia, ensuring reliable and efficient delivery services.
Feel free to read our shipping policy
What is the delivery time?
Thank you for your inquiry! For deliveries within Germany, you can expect your order to arrive within 2 to 8 business days (Monday to Friday). In the EU, delivery times range from 3 to 10 business days. We are continually working on improvements to expedite the process. The relatively longer delivery time is a result of our careful and high-quality production process. Your satisfaction is our priority, and we appreciate your understanding. If you have any further questions, feel free to reach out. Happy shopping!
Feel free to read our shipping policy
Can I track my shipment?
Absolutely! We're working on enhancing our tracking capabilities. Currently, complimentary tracking is available for orders containing either 3 T-shirts or 1 Hoodie (Germany) or 2 Hoodies (EU) per order. Rest assured, we're continuously improving our services to provide you with the best experience possible. If you have any questions or concerns, feel free to reach out. Thank you for your understanding!
Feel free to read our shipping policy
Can I return the products?
As our products are custom-made for each customer (Print on Demand), returns and exchanges are generally not possible, except in the case of legitimate claims. At CRYPWEAR, our commitment to quality means that each product is uniquely crafted for the customer, and, for sustainability reasons, we avoid ordering excess inventory. Please refer to the size charts provided to help ensure the right fit for your product. While returns may not be possible, customers have the right of withdrawal. In the event of a wrong or defective delivery, please contact us, and we'll do our best to address the issue. We appreciate your understanding.
Feel free to read our shipping policy
How do I get free shipping?
To enjoy free shipping, simply make a purchase totaling €90 or more
Feel free to read our shipping policy
PAYMENT
Which payment methods are supported?
You can choose from the following options: American Express (AMEX), Apple Pay, Google Pay, Klarna, Maestro, Mastercard, PayPal, Shop Pay, UnionPay and Visa. Feel free to use the one that suits you best. Happy shopping!
Feel free to read our payment policy
Which currencies are supported?
We support multiple currencies depending on your location and delivery destination. These include Euro (EUR) as well as Bulgarian Lev (BGN), Czech Koruna (CZK), Danish Krone (DKK), Hungarian Forint (HUF), Polish Złoty (PLN), Romanian Leu (RON) and Swedish Krona (SEK). Your currency options will be displayed based on your location during the checkout process. If you have any questions, feel free to reach out. Happy shopping!
Feel free to read our payment policy